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Programme
Title |
2010 Dates |
Venue |
| Public Relations & Corporate Communications (Certified Public Relations Officer) | 26 - 30 Sept | Dubai |
| Customer Service Compliance | 31 Oct - 4 Nov | Dubai |
| Advanced Customer Service Management | 1 - 5 November | Kuala Lumpur |
| The Customer Service & Public Relations Masterclass | 1 - 12 November | Kuala Lumpur |
| Mastering Public Relations and Communications Practice | 8 - 12 November | Kuala Lumpur |
| Call Centre & Help Desk | 21 - 25 November | Dubai |
| Public Relations & Corporate Communications (Certified Public Relations Officer) | 5 - 9 December |
Abu Dhabi |
| Managing Service Quality and Customer Satisfaction | 20 - 24 December | Kuala Lumpur |
Programme
Title |
2011 Dates |
Venue |
| Customer Service Compliance | 16 - 20 January |
Dubai |
| Public Relations & Corporate Communications (Certified Public Relations Officer) | 20 - 24 February |
Dubai |
| Managing Service Quality and Customer Satisfaction | 21 - 25 March |
Kuala Lumpur |